Shipping and Delivery Policy

• We deliver products Australia wide using Worldwide Distribution Services in Sydney.

Shipping costs 

• Shipping costs are based on state, then on metropolitan and regional areas, and are calculated in the shopping cart and will be added to the order total before checkout.
• Boxes are calculated via a cubic weight formula, with each box holding a 7kg cubic weight volume.
• The shipping rate per region per box is as follows:
  • Sydney – $8.60
  • NSW Regional/ACT – $12.40
  • Brisbane, Melbourne, Adelaide, Perth – $12.40
  • QLD, VIC, SA, WA Regional – $16.90
  • NT, TAS – $16.90
• After 10 boxes, shipping will be done via a pallet at the following rates:
  • Sydney – $80.00
  • NSW Regional/ACT – $210.00
  • Brisbane, Melbourne, Adelaide – $270.00
  • QLD, VIC, SA Regional- $330.00
  • Perth – $770
  • WA Regional – $890
  • NT, TAS – $330.00

Delivery timeframe

•  Orders for stock items are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.
• Orders for custom made or personalised items, the delivery time frame depends on what you order. Custom made or personalised items such as clothing or balls can take up to 5 – 8 weeks to be dispatched if imported by air, or up to 14 weeks by sea.
• We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors and all goods and products are subject to availability. Rhino Sports & Leisure Australia shall be under no liability for any delay or failure to deliver the products within estimated timescales.
• Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us.

Shipping Destinations

• Rhino  ships goods Australia wide, however at this time we do NOT accept international orders through our website, please contact us on +61 2 8302 4430 to enquire about a special order.